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Employment Opportunity

7/30/2024

Probation Officer Supervisor

The Probation Officer Supervisor will oversee specific functions of the Probation Department and will provide direction, leadership and oversight to officers and other staff pertaining to those functions. The Supervisor will assist Probation management with daily operations and shall be responsible for monitoring and compliance pertaining to the specific activities, projects and goals established within their job duties. This position is responsible for making daily operating decisions in the management of staff or projects (e.g., assignment of work to staff, investigation and analysis of cases requiring special attention, personnel issues). The Supervisor will participate in cross-function/management teams and will assist Probation management and Court Administration in achieving the goals and overall mission of the Court and Department. The Supervisor will provide input into the Department’s operational needs, policies and procedures and will support the mission of the Court and Department in implementation and adherence to evidence-based practices (EBP) in community corrections.

Department: Probation
Reports To: Probation Dept. Administration
Starting Salary:

$ 0

$83,512.00

Essential Duties and Responsibilities


Include the following:

  1. Planning and Directing: Coordinating the activities of their assigned staff or program (g., planning work on short and long term cycles, rearranging work schedules to meet deadlines, developing new programs or procedures to resolve problems);
  2. Organizing: Making minor changes to the unit structure in order to accomplish goals more efficiently within time parameters (g., assigning individual probation officers to cases requiring specific expertise);
  3. Budgeting: Providing input to Chief Probation Officer on budget expenditures (g., manpower, equipment, travel, space, printing); Preparing grant proposals and reports (e.g., justifying needs for state grants and service contracts); Monitoring expenditures of grant monies (e.g., funds available for purchase of equipment and supplies);
  4. Instructing: Ensuring current and sound understanding of evidence based practices (EBP) in corrections and department and Court policies and procedures; Providing information, instruction, training and constructive feedback  to subordinates in order to meet standards and guidelines (g., advising and coaching staff in specific evidence based practices and department policies and procedures); Developing guidelines and procedures (e.g., assisting in formulation of departmental Policy and Procedure Manual);
  5. Setting Standards: Establishing standards for individual units or personnel managed and assisting in the development and maintenance of departmental standards (g., how to respond to judges in the courtroom setting, how to appropriately correspond with public and outside agencies); Ensuring conformance to standards by review of work;
  6. Reviewing and Auditing: Performing general reviews of the overall work product and detailed audits in complex areas of subordinate work (g., checking presentence investigations and status reports for accuracy and staffing recommendations); Performing monthly reviews of accomplishments to compare with departmental goals (e.g., review of computerized statistical reports, compliance with established program or departmental standards);
  7. Training: Providing training or input to superiors on subordinate training (g., conducting unit meetings, staffings or small group training, orienting new staff, on-going coaching of current staff for continued skill development, identifying and recommending training needs for specialized caseloads);
  8. Cultural Competency and the ability to respond to a variety of staff and offender responsivity issues;
  9. Counseling and Disciplining: Counseling staff when appropriate (responding to and resolving complaints about subordinates, acting as intermediary in personnel disputes); Initiating discipline of subordinates as needed (g., recommending disciplinary action to Chief Probation Officer, effecting sanctions for negligence in work); Ensuring conformity to established policies by following grievance procedure and discipline process;
  10. Appraising Performance: Ensuring the subordinates are productive through periodic review of work; Conducting annual formal evaluation of subordinate staff;
  11. Other Personnel Functions: Performing various personnel functions (g., making recommendations on new hires and staff promotions, approving vacations directly and other leaves indirectly);
  12. Acting as liaison with other Court departments and outside agencies (g., coordinating interns from universities, acting on committees relevant to specialized units or projects, monitoring services from contracted community resources);
  13. Managing and monitoring activities under state and federal grants for specialized projects (g., substance abuse testing, intensive probation supervision, pre- trial release, home detention);
  14. More specific knowledge and competencies may be required depending on area of supervision (g., Domestic Violence, Mental Health/Developmental Disability, skill practice and role play, CCH operation and interpretation, verbal and physical crisis intervention);
  15. Performing a variety of other related duties as required (g., performing probation officer activities in their absence, working with consultants for research purposes, responding to judges for technical assistance).

The above statements describe the general nature and level of work performed by individuals assigned to this classification.  They are not an exhaustive list of all duties.  Other duties may be assigned.

 

Knowledge, Qualifications, Skills, and Abilities


To perform this job successfully, an individual must demonstrate the following:

  1. Excellent interpersonal skills and communicate effectively, both orally and in writing, with Judges, staff, other Court employees, attorneys, outside agencies and the public;
  2. Ability to communicate effectively to keep subordinates, superiors, court personnel, and the public informed and/ or to resolve problems (e.g., formulating policies and procedures, representing the Department with other agencies, and preparing written reports and grant applications, public speaking, resolving complaints);
  3. In-depth knowledge of the criminal justice system in order to provide supervision to subordinates in the accomplishment of departmental goals;
  4. Ability to analyze problems and make recommendations and/ or decisions in order to meet the Probation Department's objectives (e.g., approving subordinate work and recommendations, resolving unusual situations, developing new programs);
  5. Sound administrative, leadership and motivational skills and knowledge of organizational behavior in order to effectively manage subordinate officers (e.g., supporting and motivating staff in stressful situations to complete work effectively);
  6. Demonstrated understanding and implementation of evidence-based practices (EBP);
  7. Ability to conduct audits and other continuous quality improvement efforts and provide necessary coaching and supports;
  8. Ability to accept responsibility for the effective coordination, implementation and sustainability of an activity;
  9. Ability to work under pressure in a highly dynamic work environment with changing program demands and priorities;
  10. Effective time management, reliability and punctuality;
  11. Ability to work collaboratively in a team environment;
  12. Ability to maintain sensitive and confidential information;
  13. Professional appearance and demeanor.

Education and Experience


Bachelor’s degree and a minimum of five (5) years’ experience as an Adult Probation Officer or equivalent corrections-related experience.

Physical Demands and Work Environment


The physical demands described here represent those an employee must meet to perform the essential functions of this job.  The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

This position requires working in a normal Court and/or office environment, but requires coping with demanding people or situations, and resolving problems.  This position may involve controlled exposure to intoxicated, belligerent or potentially violent offenders in a court or community environment.  However, the incumbent has security and/ or self-defense training and procedures available to ensure safety in this environment.  Frequent contact occurs with co-workers and other Court personnel, other agencies, attorneys, defendants, defendants’ families and the general public.

The normal hours of operation are from 8:30 AM to 4:30 PM, Monday through Friday.  This position may require some work beyond normal hours, including evenings and weekends.  Some travel within and outside the State of Ohio may be required.

 

Qualified applicants will be required to submit to testing. Proof of education and employment references will be required before final interview. The Cuyahoga County Court of Common Pleas requires submission to a criminal history background check and drug testing prior to employment or promotion. This position will remain open until filled.

Applicants must submit a letter of interest and resume to:

Cuyahoga County Common Pleas Court
Gregory Popovich, Court Administrator
1200 Ontario Street
Justice Center 11th Floor
Cleveland, Ohio 44113 
(e-mail: infosys@cuyahogacounty.us)

 

Download a .pdf version of the job listing.

Proof of education, licensure and employment references will be required before final interview. The Cuyahoga County Court of Common Pleas requires submission to a criminal history background check and drug testing prior to employment. Valid Ohio Driver’s License is required.


All applicants will receive notification of their application status. No phone calls or e-mails please.


Reasonable accommodation may be available to qualified employees and applicants; please contact the Director of Human Resources for CCCP at 216-443-8562.

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For more information, visit the following websites:

http://cp.cuyahogacounty.us/internet/News.aspx

www.cuyahogacounty.us